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Doest not take to steel the same as some other products.
I am sure like many other brands this is a good producthowever for me I don't like it. I found the process tedious and I did not care for the color or the streaks. I cleaned and scrubbed the metal like crazy and still ended with streaks.
I like the product that works well. Customer service seems to be very bad. Reached out many times left a message in my order was not completed. I will have received a partial order and have not heard anything back after I left a message and sent emails.
Hi,
I received your product recently. A product that I already know well and that I love.
I wanted to share with you the problem I had with the shipping of the product to my home in Quebec (Canada).
I had first checked what the customs fees were before ordering the product which already cost nearly $300. In the end, a small $12 was not a problem for me! However, when I arrived at customs, UPS charged me $110 for brokerage fees!! I was told that if the package had been sent via USPS, it would have been less worse. This is a suggestion for Canadian residents, but it remains to be validated.
When the product arrived at my door, the bag was leaking. I had lost 1/3 of the big bottle of Gun Black. Very disappointed. (See pictures under below)
Disappointment as well: This time I bought the big kit to have a good supply. I like to restore firearms with Blue Wonder and I have a few to do. I was disappointed to see the size of the bottle of Premium Lubrican... Had I known, I would have ordered a large bottle more with this order. Now given the exorbitant shipping costs, it's difficult for me to order only one bottle since I'll probably pay $100 and more in miscellaneous fees (brokerage, etc.)
Nevertheless, I remain an avid fan of your products and I look forward to using what I have in hand.
Voilà!
Jean-François Houle